Is this Old Town hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Old Town hotel have a swimming pool?

Yes, this Old Town hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Old Town hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Old Town hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Old Town hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Old Town hotel?

Based on the information reported by the owner or manager, the Old Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Old Town hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hospes Palacio de San Esteban, Salamanca, a Member of Design Hotels | Hotel in Salamanca

| 9.4 (799 Reviews) | 1 Bathroom

Old Town Hotel | Hospes Palacio de San Esteban, Salamanca, a Member of Design Hotels

Hotel in Old Town, Salamanca

Luxury hotel with a seasonal outdoor pool and a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Change of towels is available on request.
Hospes Palacio de San Esteban, Salamanca, a Member of Design Hotels offers 51 accommodations with minibars and espresso makers. Beds feature down comforters. A pillow menu is available. Smart televisions come with satellite channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathtub or shower

Shampoo

Towels

Toilet paper

Toothbrush and toothpaste

Bathrobes

Soap

Private bathroom

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Pillow menu

Heating

Down comforter

Safe

LED light bulbs

Energy-saving switches

Phone

Iron/ironing board (on request)

Connecting rooms available

Slippers

Turndown service

Desk

Breakfast

1 poolside bar and 1 bar

Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 27 per person

1 restaurant and 1 coffee shop/cafe

24-hour room service

Minibar

Espresso maker

Electric kettle

Free bottled water

Parking

Uncovered self parking on site (EUR 15 per night)

Electric car charging station on site

Limited onsite parking

Accessibility

Hardwood flooring in room

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 35

Wheelchair-accessible path to elevator

Front entrance ramp

Activities

Golfing

Seasonal outdoor pool

Entertainment

Satellite channels

Smart TV

Netflix

Streaming services

General

Library

Elevator

Reception hall

Banquet hall

Spanish

French

English

Portuguese

TV in lobby

Locally-owned & organized tours & activities

Vegan dining options

Smoke-free property

At least 80% lighting from LEDs

Vegetarian dining options

At least 80% of food locally-sourced

Guest Services

Snack bar/deli

Seasonal outdoor pool

Laundry facilities

Travel crib

Daily housekeeping

Change of towels (on request)

Change of bedsheets (on request)

Concierge services

Luggage storage

Turndown service

24-hour front desk

Wedding services

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for eur 50.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 27 per person uncovered self parking fee: eur 15 per night pet fee: eur 40 per pet, per night service animals are exempt from fees rollaway bed fee: eur 50.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 40 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges mobile payment options include: wechat pay safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash

Reviews

Genevieve Sarah

Nov 17, 2025 07:19:06 PM

Review Score: 4

Summary: Room too hot. Dogs not accommodated well. Separate dining table in cafeteria….if more than one client with dog then nowhere to eat except room unless it is Summer when you can eat outside. Dinner not acceptable. Room service menu only in cafeteria as we had a dog. Reluctantly let us choose from restaurant menu….but each item came separately because of the different menus. Wine waiter not knowledgable and brusque. Breakfast selection good but cooked poached egg dreadful. Reception staff excellent. Sadly we will not return or recommend. End of dining room could have screen to accommodate people with dogs.

See All Reviews

Room Arrangement

Room Info	Facilities
Presidential Suite Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, No rollaway/extra beds, Square meters - 60, Number of bedrooms - 1, Ping - 18, Separate sitting area, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, City view
Junior Suite Room Size: 592 square feet m² 1 Double Bed	General Number of living rooms 0, No rollaway/extra beds, Ping - 17, Number of bedrooms - 1, Square feet - 592, Bed count minimum 1, Bed count maximum 1, Square meters - 55
Deluxe Room Room Size: 323 square feet m² 1 Double Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Room (Dreamer) Room Size: 269 square feet m² 1 Double Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Courtyard view, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Superior Room Room Size: 269 square feet m² 1 Double Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Wardrobe or closet, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Triple Room (Dreamer) Room Size: 269 square feet m² 2 Double Beds	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 0, Wardrobe or closet, Courtyard view, Square meters - 25, Extra bed count 1, Bed count minimum 2, Bed count maximum 2