Is this Mercure Lisboa Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Lisboa Hotel have a swimming pool?

Yes, this Mercure Lisboa Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Lisboa Hotel?

Best-rates for the Mercure Lisboa Hotel starts from $91 per night with includes Wellness Facilities, Internet, Breakfast, Child Friendly, Accessibility, Bedding/Linens, Business Services, Pool, TV, Wheelchair Accessible, Security/Safety, Guest Services, Entertainment, Air Conditioner, Parking, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Lisboa Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Lisboa Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Lisboa Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Lisboa Hotel?

Based on the information reported by the owner or manager, the Mercure Lisboa Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Lisboa Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Lisboa Hotel | Hotel in Lisbon

| 8.4 (1003 Reviews) | 1 Bathroom

Lisbon Old Town Hotel | Mercure Lisboa Hotel

Hotel in Lisbon Old Town, Lisbon

Art Deco hotel with a 24-hour front desk and a coffee shop
This smoke-free hotel features an indoor pool, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and concierge services.
Housekeeping is available on request.
Mercure Lisboa Hotel offers 104 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Eco-friendly toiletries

Towels

Bidet

Bathtub

Bedroom

Blackout drapes/curtains

Air conditioning

Bed sheets

Connecting rooms available

LED light bulbs

Soundproofing

Energy-saving switches

Laptop-friendly workspace

Desk

In-room massage

Recycling

Water-efficient showers only

Eco-friendly cleaning products provided

Safe

Phone

Breakfast

1 coffee shop/cafe

Room service available

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 15-15 for adults and EUR 15-15 for children

Coffee/tea in common area(s)

Free bottled water

Coffee/tea maker

Parking

Self parking on site (EUR 11 per day)

Wheelchair-accessible parking available

Electric car charging station on site

Limo/town car service

Accessibility

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Bicycle rentals

Indoor pool

Entertainment

Cable channels

Premium channels

32-inch LCD TV

General

Meeting rooms

Computer station

Free newspapers in lobby

Elevator

Vending machine

Library

Front-desk safe

Banquet hall

German

English

French

Portuguese

Spanish

No plastic soda bottles

Annual offsets purchased for at least 10% of carbon footprint

TV in lobby

No plastic water bottles

Vegetarian dining options

Local culture & ecosystem education

Reusable tableware only

At least 80% lighting from LEDs

Humane treatment of captive wild animals

No plastic coffee stirrers

Biodegradable coffee stirrers

Vegan dining options

Double-glazed windows

Comprehensive food waste policy

At least 80% organic food

Reusable cups only

No plastic drinking straws

Biodegradable drinking straws

Comprehensive recycling policy

At least 80% of food locally-sourced

Smoke-free property

Guest Services

Snack bar/deli

Indoor pool

Laundry facilities

Soundproofed rooms

Change of bedsheets (on request)

Dry cleaning service

Concierge services

Daily housekeeping

Tour/ticket assistance

Change of towels (on request)

Luggage storage

Multilingual staff

Laundry facilities

24-hour front desk

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight early check-in fee: eur 20 early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available late check-out fee: eur 30 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 15 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 15 to 15 for adults, and eur 15 to 15 for children self parking fee: eur 11 per day early check-in fee: eur 20 (subject to availability) late check-out fee: eur 30 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Emma

Dec 5, 2025 07:48:50 PM

Review Score: 6

Summary: My issue was eventually resolved, but I was disappointed with the initial response I received. I want the hotel to be aware that the first interaction did not meet expectations and should not be part of a guest’s experience. I booked a standard room with a queen-size bed and, prior to arrival, contacted the hotel to request a room that was not located at either end of the corridor. The hotel replied that they would do their best to accommodate my request. However, upon arrival, I discovered that my room was located exactly at the end of the corridor. I returned to reception to request a change. The staff member informed me that all rooms with single beds were at the end of the corridor and claimed the hotel was fully booked. This confused me, as I had booked a queen-bed room, not a single-bed room. When I entered the room, it looked nothing like the photos on the website. The layout was irregular (not rectangular as displayed), and the bed was clearly not queen-size. I checked the hotel website again and found that two rooms were still showing as available. Unfortunately, I was exhausted after a long-haul flight and decided to rest first. A few hours later, I was woken by a strong sewage smell from an unknown source, as well as continuous noise coming from the bathroom pipes. At that point, I recorded a video and brought it to reception. A different staff member was on duty, and I sincerely appreciate her help.

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Room Arrangement

Room Info	Facilities
Standard Room, 1 Queen Bed Room Size: 248 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 248, Minibar, Number of bedrooms - 0, Ping - 7, Room and bed type depend on availability check-in, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1
Standard Twin Room, 2 Twin Beds Room Size: 248 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 248, Minibar, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 23, Bed count minimum 2, Number of bathrooms - 1, Ping - 6.97, Bed count maximum 2
Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1
Privilege, Superior Room, 1 Double Bed Room Size: 248 square feet m² 1 Double Bed	General Number of living rooms 0, Bathrobes, Square feet - 248, Minibar, Number of bedrooms - 0, Slippers, Room and bed type depend on availability check-in, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1, Ping - 6.97
Standard Room, 1 Double Bed Room Size: 248 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 248, Minibar, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1, Ping - 6.97
Privilege, Superior Twin Room, 2 Twin Beds Room Size: 248 square feet m² 2 Twin Beds	General Number of living rooms 0, Bathrobes, Square feet - 248, Minibar, Number of bedrooms - 0, Slippers, Ping - 7, Room and bed type depend on availability check-in, Square meters - 23, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2