Is this Mercure Ponta Delgada Azores pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Ponta Delgada Azores have a swimming pool?

Yes, this Mercure Ponta Delgada Azores has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Mercure Ponta Delgada Azores a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Ponta Delgada Azores wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Ponta Delgada Azores is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Ponta Delgada Azores?

Based on the information reported by the owner or manager, the Mercure Ponta Delgada Azores indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Ponta Delgada Azores?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Ponta Delgada Azores | Hotel in Ponta Delgada

| 9.8 (45 Reviews) | 1 Bathroom

Ponta Delgada Hotel | Mercure Ponta Delgada Azores

Hotel in Ponta Delgada

Hotel with free breakfast, steps from Ponta Delgada City Gates
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
Mercure Ponta Delgada Azores offers 75 air-conditioned accommodations with minibars and espresso makers. 55-inch LCD televisions come with cable channels.

Bathrooms include showers, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shampoo

Towels

Shower

Toilet paper

Soap

Bidet

Bedroom

Heating

Bed sheets

Air conditioning

Blackout drapes/curtains

In-room massage

Guidebooks/recommendations

Local maps

Connecting rooms available

Restaurant dining guide

Soundproofing

Breakfast

Free buffet breakfast available 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends

1 bar

1 restaurant and 1 coffee shop/cafe

Coffee/tea maker

Minibar

Local meal delivery service

Espresso maker

Parking

No onsite parking available

Accessibility

Cobblestone flooring in public areas

Wheelchair-accessible public washroom

Hardwood flooring in room

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Tile flooring in public areas

Wheelchair-accessible spa

Stair-free path to entrance

Hardwood flooring in public areas

Wheelchair accessible (may have limitations)

Elevator door width (inches): 31

Well-lit path to entrance

Wheelchair-accessible lounge

Wheelchair-accessible pool

Activities

Scuba diving

Outlet shopping

Surfing/body boarding

Fishing

Boat tours

Motor boating

Sailing

Casino

Snorkeling

Theme parks

Windsurfing

Marina

Surf lessons

Health/beauty spa

Swimming

Spa services

Children's pool

Outdoor pool

Steam room

Indoor pool

Entertainment

Cable channels

55-inch LCD TV

General

Meeting room

Elevator

Reception hall

Front-desk safe

Banquet hall

French

Spanish

Romanian

German

English

Portuguese

TV in lobby

Smoke-free property

Guest Services

Children's pool

Babysitting (surcharge)

Outdoor pool

Soundproofed rooms

Indoor pool

Daily housekeeping

Multilingual staff

Concierge services

Luggage storage

Tour/ticket assistance

Dry cleaning service

24-hour front desk

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in some public areas: Free WiFi

Spa

Aromatherapy

Hydrotherapy

Massage/treatment rooms

Massage - sports

Massage - hot stone

Reflexology

Ayurvedic treatments

Treatment room

Body scrubs

Massage - deep-tissue

Body treatments

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: apple pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Alicia

Oct 2, 2025 01:21:06 AM

Review Score: 10

Summary: The hotel itself was great - beautiful rooms, the comfiest beds, the pool area was perfect! Carina was fabulous - though we were only there for a night in between islands, she helped make our transition smooth and stress free! The location was awesome and in walking distance to the attractions too. My only regret was that we only had one night here. We will be back!

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Double Room Room Size: 237 square feet m² 2 Twin Beds 1 King Bed	General Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Ping - 7, Room and bed type depend on availability check-in, Free toiletries, Square meters - 22, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Toothbrush and toothpaste available on request, Desk, No cribs (infant beds), Balcony, Bed count minimum 1, In-room safe, Bed count maximum 2
Suite, 1 Double Bed Room Size: m² 1 Double Bed	General Bathrobes, Private bathroom, Slippers, Desk, Separate sitting area, Sofa bed, Bed count minimum 1, Extra bed count 1, Toothbrush and toothpaste available, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Classic Double Room (without Balcony) Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Room and bed type depend on availability check-in, Square meters - 24, Free toiletries, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Toothbrush and toothpaste available on request, Desk, No cribs (infant beds), Bed count minimum 1, In-room safe, Bed count maximum 1
Double Room (Privilege Luxe) Room Size: 291 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 27, Free toiletries, Toothbrush and toothpaste available, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Private bathroom, Slippers, Square feet - 291, Desk, Bed count minimum 1, In-room safe, Bed count maximum 1
Superior Room Room Size: 291 square feet m² 2 Twin Beds 1 King Bed	General Ping - 8, Number of bedrooms - 0, Wheelchair-width doorways, Toilet grab bar height (centimeters) - 70, Square meters - 27, Grab bar - near toilet, Low desk height (inches) - 29, Doorway wheelchair width (inches) - 31, Fixed shower seat, Square feet - 291, Bed count minimum 1, In-room safe, Number of living rooms 0, Low-height counters/sink, Low-height desk, Hand-held showerhead, Doorway wheelchair width (centimeters) - 80, Wheelchair accessible, Free toiletries, Number of bathrooms - 1, Free cribs/infant beds, Low desk height (centimeters) - 74, Low counters/sink height (inches) - 29, Private bathroom, Toothbrush and toothpaste available on request, Desk, Low counters/sink height (centimeters) - 74, Toilet grab bar height (inches) - 28, Bed count maximum 2
Family Room (Superior) Room Size: 334 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Sofa bed, Square feet - 334, Extra bed count 1, Free toiletries, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 31, Private bathroom, Toothbrush and toothpaste available on request, Desk, In-room safe, Bed count minimum 2, Bed count maximum 2
Privilege, Double Room Room Size: 237 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Ping - 7, Free toiletries, Toothbrush and toothpaste available, Square meters - 22, Number of bathrooms - 1, Bathrobes, Private bathroom, No rollaway/extra beds, Slippers, Desk, No cribs (infant beds), Balcony, Bed count minimum 1, In-room safe, Bed count maximum 1
Superior Room, 1 Queen Bed, Accessible Room Size: m² 1 Queen Bed	General Private bathroom, Toothbrush and toothpaste available on request, Desk, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds