Is this Cortes hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Cortes hotel have a swimming pool?

No, this Cortes hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cortes hotel?

Best-rates for the Cortes hotel starts from $427 per night with includes Air Conditioner, Restaurant, Laundry, Bedding/Linens, Wellness Facilities, Bar, Toiletries, Parking, Balcony/Terrace, Security/Safety, Business Services, Internet, Accessibility, Guest Services, Breakfast, Wheelchair Accessible, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cortes hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cortes hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cortes hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cortes hotel?

Based on the information reported by the owner or manager, the Cortes hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cortes hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Palace, a Luxury Collection Hotel, Madrid | Hotel in Madrid

| 9.2 (1005 Reviews) | 1 Bathroom

Cortes Hotel | The Palace, a Luxury Collection Hotel, Madrid

Hotel in Cortes, Madrid

Luxury hotel with a restaurant, steps from Thyssen-Bornemisza National Museum
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Housekeeping is available on request.
The Palace, a Luxury Collection Hotel, Madrid offers 470 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Hair dryer

Shower/tub combination

Towels

Deep soaking bathtub

Free toiletries

Bedroom

Air conditioning (climate-controlled)

Hypo-allergenic bedding

Pillow-top mattress

Free cribs/infant beds

Premium bedding

Bed sheets

In-room massage

Laptop-compatible safe

Phone

Mobile key entry

Soundproofing

Recycling

Laptop-friendly workspace

Desk

Free newspapers

Iron/ironing board

Eco-friendly cleaning products provided

Water-efficient showers only

Water-efficient toilets only

Slippers

Energy-saving switches

Connecting rooms available

LED light bulbs

Breakfast

Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 45 per person

Coffee/tea in common area(s)

1 restaurant

1 bar

24-hour room service

Minibar

Parking

Limo/town car service

Limited onsite parking

Onsite parking options include a garage

Accessibility

Visual alarms in hallways

Low-height electrical outlets in bathroom

Wheelchair-accessible bathroom vanity

Valet for wheelchair-equipped vehicle

Elevator

Lever door handles

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Low-height door lock

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Well-lit path to entrance

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair-accessible path of travel

Stair-free path to entrance

Low-height counter and sink

Wheelchair-accessible path to elevator

In-room accessibility

Height-adjustable showerhead

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Activities

Golfing

Shopping

24-hour fitness center

Entertainment

LED TV

Premium channels

General

Computer station

Meeting rooms

Business center

Ballroom

Front-desk safe

ATM/banking services

Elevator

Free newspapers in lobby

Banquet hall

Portuguese

English

French

Spanish

No plastic coffee stirrers

Double-glazed windows

No plastic drinking straws

Vegan dining options

Biodegradable drinking straws

Reusable cups only

No plastic water bottles

At least 80% of food locally-sourced

At least 80% lighting from LEDs

Local artist showcase

Locally-owned & organized tours & activities

No plastic soda bottles

Reusable tableware only

Smoke-free property

Comprehensive recycling policy

Vegetarian dining options

Comprehensive food waste policy

Biodegradable coffee stirrers

Guest Services

Soundproofed rooms

Free cribs/infant beds

Laundry facilities

Porter/bellhop

Change of bedsheets (on request)

Wedding services

Tour/ticket assistance

Housekeeping (on request)

Multilingual staff

Concierge services

24-hour front desk

Hair salon

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in all rooms: Free WiFi

Outdoors

Garden

Vegetable garden

Terrace

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 1 am contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for eur 110.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately eur 45 per person rollaway bed fee: eur 110.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets stay free service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses eco-friendly cleaning products

Reviews

Gregory

Jan 7, 2026 05:53:32 PM

Review Score: 10

Summary: Excellent hotel in every way. Good position and close to all sites

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room with 2 Twin Beds Room Size: 334 square feet m² 2 Twin Beds	General Square meters - 31, Number of living rooms 0, Ping - 9, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 334, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Cortes View Room with 1 King Bed Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Neptuno View Room with 1 King Bed Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Cortes Suite Room Size: 775 square feet m² 1 King Bed	General Square feet - 775, Private bathroom, Square meters - 72, No rollaway/extra beds, Number of bedrooms - 0, Ping - 22, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Palace Suite Room Size: 614 square feet m² 1 King Bed	General Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 614, Ping - 17, Square meters - 57, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Neptuno View Room with 2 Twin Beds Room Size: 355 square feet m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 355, Bed count minimum 2, Square meters - 33, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Premium Room with 1 King Bed, Street View Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 355, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Number of bathrooms - 1, Ping - 10
Royal Suite Room Size: 1808 square feet m² 1 King Bed	General Square feet - 1808, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 168, Ping - 51, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Neptuno Suite Room Size: 1023 square feet m² 1 King Bed	General Square meters - 95, Square feet - 1023, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 29, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Cervantes Suite Room Size: 732 square feet m² 1 King Bed	General Square feet - 732, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 20.6, Square meters - 68, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Grand Premium Neptuno View Room with 1 King Bed Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11.5, Square meters - 38, Square feet - 409, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Room with 2 Twin Beds, Street View Room Size: 344 square feet m² 2 Twin Beds	General Square meters - 32, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 344, Bed count minimum 2, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Palace Room with 2 Twins Room Size: 377 square feet m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room with 1 King Bed Room Size: 334 square feet m² 1 King Bed	General Square meters - 31, Number of living rooms 0, Ping - 9, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 334, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1