Hanoi Emerald Waters Hotel & Spa | Hotel in Hanoi

| 9.6 (974 Reviews) |  1 Bathroom
French Quarter Hotel | Hanoi Emerald Waters Hotel & Spa

Hotel in French Quarter, Hanoi

This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and massage/treatment rooms.
Hanoi Emerald Waters Hotel & Spa offers 50 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in time starts at 2:00 pm express check-in available minimum check-in age: 16
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are available for vnd 0 per night.
Payment Policy
Fee for buffet breakfast: approximately vnd 230000 per person airport shuttle fee: vnd 432000 per vehicle (one-way, maximum occupancy 3) airport shuttle fee per child: vnd 432000 (one-way), (up to 12 years old) cribs (infant beds) are available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 16 years old safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

SHUK SHAN
May 4, 2026 07:55:14 PM
Review Score:   10
Summary: We thoroughly enjoyed our stay at Hanoi Emerald Waters Hotel & Spa, perfectly located in the vibrant Old Quarter. With its charming boutique atmosphere, comfortable rooms, on-site spa, and a tasty breakfast buffet featuring some cook-to-order food, the hotel offered everything we needed for a relaxing and convenient base. What truly made our trip special was the outstanding hospitality and genuine personal care shown by the entire team. Their warm, attentive service and consistent 5-star mindset turned every interaction into a highlight of our Hanoi experience. A heartfelt thank you goes to the wonderful reception team — Lucas, Tracy, Claire, Vincent, Eddie, and Danny — for their professionalism, proficient English communication, and endless patience in helping with all our requests. Especially Eddie’s great personal hospitality stood out, he generously used his own time to help my sister's family. Once again, thank you all so much — your kindness and dedication made our stay truly memorable and heartfelt. The hotel is really worth ranking as a 5-star hotel in terms of service quality. We definitely highly recommend this hotel to anyone who wants to visit Hanoi!
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FAQ's

Is this French Quarter hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the French Quarter hotel have a swimming pool?

No, this French Quarter hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in French Quarter hotel?

Best-rates for the French Quarter hotel starts from $53 per night with includes Wellness Facilities, Child Friendly, Laundry, Air Conditioner, Designated Smoking Area, Wheelchair Accessible, Entertainment, TV, Restaurant, Toiletries, Guest Services, Accessibility, Bedding/Linens, Spa, Fireplace/Heating, Bar, Breakfast, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is French Quarter hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the French Quarter hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the French Quarter hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the French Quarter hotel?

Based on the information reported by the owner or manager, the French Quarter hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for French Quarter hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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