Is this Hard Rock Hotel Madrid pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hard Rock Hotel Madrid?

Check-in time for Hard Rock Hotel Madrid starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hard Rock Hotel Madrid have a swimming pool?

Yes, this Hard Rock Hotel Madrid has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hard Rock Hotel Madrid?

Best-rates for the Hard Rock Hotel Madrid starts from $154 per night with includes Fireplace/Heating, Guest Services, Pool, Designated Smoking Area, Accessibility, Transportation/Shuttle, Sports/Activities, EV Charge Station, Bedding/Linens, Child Friendly, View, Wheelchair Accessible, Ocean View, Oceanfront, Security/Safety, Internet, Air Conditioner, Wellness Facilities, Entertainment, Bar, Laundry, Parking, Pet Friendly, Balcony/Terrace, Business Services, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hard Rock Hotel Madrid a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hard Rock Hotel Madrid wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hard Rock Hotel Madrid is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hard Rock Hotel Madrid?

Based on the information reported by the owner or manager, the Hard Rock Hotel Madrid indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hard Rock Hotel Madrid?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hard Rock Hotel Madrid | Hotel in Madrid

| 8.8 (4120 Reviews) | Pet Friendly 9 Bathrooms 24 Guests

Palos de la Frontera Hotel | Hard Rock Hotel Madrid

Hotel in Palos de la Frontera, Madrid

Hard Rock Hotel Madrid features a seasonal outdoor swimming pool, fitness center, a garden and terrace in Madrid. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Certain units at the property include a patio with a city view. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Guest rooms have a closet. A buffet breakfast is available at Hard Rock Hotel Madrid. Guests can use the business center or relax in the bar. Popular points of interest near the accommodation include Atocha Train Station, Reina Sofia Museum and Retiro Park. Adolfo Suarez Madrid-Barajas Airport is 9.3 miles away.

Hard Rock Hotel Madrid is located in Madrid.

This 155 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Balcony/Terrace, and several others. This is a 4 star rated property and has over 4120 reviews with the average score of 8.8 . Coming to Madrid and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 155 Bedrooms Hotel if you want to learn more about this place in Madrid. These details are authentic, as they are provided by our partner, booking.com.

This Hard Rock Hotel Madrid in Madrid is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hard Rock Hotel Madrid”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Coffee house on site

Special diet meals (on request)

Snack bar

Restaurant

Fruit

Kids' meals

Parking

Parking

Accessible parking

Parking on site

Parking garage

Electric vehicle charging station

Activities

Public Bath

Live sports events (broadcast)

Open-air bath

Fitness center

Solarium

Live music/Performance

General

Non-smoking rooms

Wifi in all areas

Elevator

Smoke-free property

Safe

Family rooms

Hypoallergenic room available

Facilities for disabled guests

Air conditioning

Designated smoking area

Pet friendly

Soundproof rooms

Heating

Guest Services

Ironing service

Tour desk

Baggage storage

Suit press

24-hour front desk

Shuttle service

Room service

Laundry

Pet bowls

Business center

Shuttle service (additional charge)

Concierge

Dry cleaning

Meeting/Banquet facilities

Pet basket

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor furniture

Sun deck

Outdoor pool (seasonal)

Outdoor pool

Garden

Terrace

Security/Safety

Fire extinguishers

CCTV in common areas

Smoke alarms

Key card access

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Delivered food covered securely

First aid kits available

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Contactless check-in/out

Spa

Beach umbrellas

Beach chairs/Loungers

Swimming pool

Pool bar

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Special conditions

Pet Policy

Pets are allowed and charges may apply.

Please note when booking this property that amenities for dogs are included. charges may apply. one dog per room up to 11 kilos (exceptions can be made for small dogs)guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian, swimming pool: closed from sun, oct 12, 2025 until thu, apr 30, 2026, swimming pool: closed from sun, oct 12, 2025 until thu, apr 30, 2026

Reviews

Value for money:

8.44

Location:

8.9

Staff:

9.36

Facilities:

9.13

Comfort:

9.43

Cleanliness:

9.44

Robert

Feb 9, 2026 08:00:00 AM

Review Score: 8

Canada

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The staff was very responsive to try to correct an unfortunate situation that arised when in the middle of the nights some guests open our room door because they were given to wrong room number and key code (ours). They offered us a meal at the hotel restaurant as a compensation.

Negative: See prior comment

Summary: Could have been terrible but was saved by the staff.

See All Reviews

Room Arrangement

Room Info	Facilities
Classic King Room Room Type: Double Room Size: 18 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Private bathroom General Key card access, Safe, Smoke Alarm, Air conditioning, Heating, Trash cans Living Area Desk Media & Technology Flat-screen TV Bedroom Alarm clock, Wardrobe or closet Kitchen Coffee machine Pool and Spa Pool towels Room Amenities Socket near the bed View Inner courtyard view Physical distancing Single-room AC for guest accommodation
Superior Double Room with City View Room Type: Double Room Size: 19 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Private bathroom, Free toiletries General Key card access, Safe, Smoke Alarm, Air conditioning, Heating, Trash cans Living Area Desk Media & Technology Flat-screen TV View View, City view Bedroom Alarm clock, Wardrobe or closet Kitchen Coffee machine Pool and Spa Pool towels Room Amenities Socket near the bed Physical distancing Single-room AC for guest accommodation
Deluxe Double Room with Garden View Room Type: Double Room Size: 23 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Private bathroom, Free toiletries General Key card access, Safe, Smoke Alarm, Air conditioning, Heating, Trash cans Living Area Desk Media & Technology Flat-screen TV View View, Pool view, Garden view Bedroom Alarm clock, Wardrobe or closet Kitchen Coffee machine Pool and Spa Pool towels Room Amenities Socket near the bed Physical distancing Single-room AC for guest accommodation
Silver Suite Room Type: Suite Room Size: 41 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Private bathroom, Free toiletries General Key card access, Safe, Smoke Alarm, Air conditioning, Heating, Trash cans Living Area Desk, Sitting area Bedroom Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet Media & Technology Flat-screen TV Kitchen Coffee machine Room Amenities Sofa bed, Socket near the bed Pool and Spa Pool towels View Inner courtyard view Physical distancing Single-room AC for guest accommodation
Gold Suite Terrace Room Type: Suite Room Size: 31 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Private bathroom General Key card access, Safe, Smoke Alarm, Air conditioning, Heating, Trash cans Living Area Desk, Sitting area Bedroom Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet Internet Wireless internet Media & Technology Flat-screen TV View View Kitchen Coffee machine Outdoors Terrace Pool and Spa Pool towels Room Amenities Socket near the bed Physical distancing Single-room AC for guest accommodation
Rock Star Suite with Terrace Room Type: Suite Room Size: 40 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Private bathroom General Key card access, Safe, Smoke Alarm, Air conditioning, Heating, Trash cans Living Area Desk, Sitting area Bedroom Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet Media & Technology Flat-screen TV View View Kitchen Coffee machine Outdoors Terrace Pool and Spa Pool towels Room Amenities Socket near the bed Physical distancing Single-room AC for guest accommodation
Superior Twin Room with City View Room Type: Twin Room Size: 20 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Private bathroom, Free toiletries General Key card access, Safe, Interconnecting room(s) available, Smoke Alarm, Air conditioning, Heating, Trash cans Living Area Desk Media & Technology Flat-screen TV View View, City view Bedroom Alarm clock, Wardrobe or closet Kitchen Coffee machine Pool and Spa Pool towels Room Amenities Socket near the bed Physical distancing Single-room AC for guest accommodation
Deluxe Family Room Room Type: Triple Room Size: 28 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Private bathroom General Key card access, Safe, Smoke Alarm, Air conditioning, Heating, Trash cans Living Area Desk Media & Technology Flat-screen TV Bedroom Alarm clock, Wardrobe or closet Kitchen Coffee machine Room Amenities Sofa bed, Socket near the bed Pool and Spa Pool towels View Inner courtyard view Physical distancing Single-room AC for guest accommodation
Twin Room Room Type: Twin Room Size: 18 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower, Private bathroom, Free toiletries General Key card access, Safe, Smoke Alarm, Air conditioning, Heating, Trash cans Living Area Desk Outdoors Patio Media & Technology Flat-screen TV Bedroom Alarm clock, Wardrobe or closet Kitchen Coffee machine Pool and Spa Pool towels Room Amenities Socket near the bed View Inner courtyard view Physical distancing Single-room AC for guest accommodation