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Santa Croce Rentals Italy Tuscany Florence Santa Croce

Hotel Balestri | Hotel in Florence

| 9.4 (1000 Reviews) |  1 Bathroom
Santa Croce Hotel | Hotel Balestri

Hotel in Santa Croce, Florence

Along with a bar/lounge, this smoke-free hotel has a rooftop terrace and a coffee shop/cafe. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.
Hotel Balestri offers 50 accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Florence hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight express check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Valet parking fee: eur 48.00 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 22 lbs per pet) food and water bowls are available pets stay free restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number it048017a1lh8ql4rf special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Marie
Sep 14, 2026 04:02:25 PM
Review Score:   4
Summary: We chose to stay at the apartment in the "annex" building. Without the booking providing any further information, we understood that to mean in the same general area as the hotel - i.e., the only location shown in the booking. That was incorrect. The building was across the river - a 10-15 min walk away from all of the hotel's amenities, in a random old apartment building. The hotel did not inform us of the apartment's location until we arrived to check in. They did send us a message saying there would be a 15 min walk to the apartment (but not where it was located), but even that was after we no longer were able to cancel. The apartment itself was fine - dated, as one would expect from essentially a vacation rental. The staff were entirely useless, and because of the location of the hotel in relation to the apartment, we never used any of the hotel's amenities because it was in the wrong direction from all of Florence's attractions. The manager did eventually offer to let us change rooms, but only once our stay was nearly over. He also insisted we could come to the hotel for the breakfast we had paid for when we booked, but did not offer to refund the amount we were charged for a breakfast that was a 15 minute walk in the wrong direction. We also had to trudge back to the hotel with all our bags to check out. The view from the apartment was nice, at least, which is why I gave it two stars, rather than one.
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hotel Balestri does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Balestri starts from $396 per night with includes Parking, Wheelchair Accessible, Security/Safety, Sports/Activities, Bedding/Linens, Wellness Facilities, Laundry, Toiletries, Child Friendly, Air Conditioner, Accessibility, Kitchen, Balcony/Terrace, Bar, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Balestri is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Balestri indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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