Is this Ponferrada hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ponferrada hotel?

Check-in time for Ponferrada hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ponferrada hotel have a swimming pool?

No, this Ponferrada hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ponferrada hotel?

Best-rates for the Ponferrada hotel starts from $82 per night with includes Balcony/Terrace, Fireplace/Heating, Guest Services, Internet, Air Conditioner, Parking, TV, Restaurant, Bar, Child Friendly, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Laundry, Designated Smoking Area, View, Entertainment, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ponferrada hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ponferrada hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ponferrada hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ponferrada hotel?

Based on the information reported by the owner or manager, the Ponferrada hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ponferrada hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Ciudad de Ponferrada, Ascend Hotel Collection | Hotel in Ponferrada

Name: Hotel Ciudad de Ponferrada, Ascend Hotel Collection
Address: Ponferrada, Spain, ES
Price range: Prices for upcoming dates start at $82 per night
Rating: 8.3

| 8.3 (1156 Reviews) | 3 Bathrooms 6 Guests

Ponferrada Hotel | Hotel Ciudad de Ponferrada, Ascend Hotel Collection

Hotel in Ponferrada

Hotel Ciudad de Ponferrada, Ascend Hotel Collection is located in Ponferrada’s La Rosaleda area, by the tallest skyscraper in Castilla y León. Free WiFi is offered throughout the property. The air-conditioned rooms at the Hotel Ciudad de Ponferrada, Ascend Hotel Collection come with exterior views, a desk, a 32-inch flat-screen TV, and a large bathroom with modern shower or bathtub. All rooms are suitable for people with reduced mobility. Hotel Ciudad de Ponferrada, Ascend Hotel Collection has a cafeteria, a restaurant and spacious gardens and function rooms. A 24-hour reception is also available on site. This hotel lies in a modern business and leisure area of Ponferrada. It offers easy access to the A-6 Motorway.

Hotel Ciudad de Ponferrada, Ascend Hotel Collection is located in Ponferrada.

This 111 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Restaurant, Bar, and several others. This is a 4 star rated property and has over 1156 reviews with the average score of 8.3 . Coming to Ponferrada and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 111 Bedrooms Hotel if you want to learn more about this place in Ponferrada. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Ciudad de Ponferrada, Ascend Hotel Collection in Ponferrada is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Ciudad de Ponferrada, Ascend Hotel Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Kids' meals

Breakfast in the room

Fruit

Restaurant

Special diet meals (on request)

Coffee house on site

Wine/Champagne

Parking

Private Parking

Parking

Parking garage

Accessible parking

Parking on site

Accessibility

Wheelchair accessible

General

Family rooms

Elevator

Non-smoking rooms

Facilities for disabled guests

Heating

Wifi in all areas

Designated smoking area

Soundproof rooms

Air conditioning

Safe

Guest Services

Laundry

Packed lunches

Dry cleaning

Shared lounge/TV area

Daily housekeeping

Ironing service

24-hour front desk

Room service

Business center

Tour desk

Fax/Photocopying

Baggage storage

Meeting/Banquet facilities

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Garden

Terrace

Security/Safety

Key card access

Smoke alarms

Fire extinguishers

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Guest accommodation sealed after cleaning

Physical distancing in dining areas

Delivered food covered securely

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

First aid kits available

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Process in place to check health of guests

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Please note all reservations for 31 december include a free bottle of cava.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.27

Location:

7.85

Staff:

9.09

Facilities:

8.5

Comfort:

8.72

Cleanliness:

8.9

Nuno

Dec 29, 2025 08:00:00 AM

Review Score: 5

Portugal

Reviewer Type: Couple

Travel Purpose: leisure

Positive: friendly staff

Negative: no lights in the corridor restaurant closed room too big and cold - had to leave A/C on all day and night

See All Reviews

Room Arrangement

Room Info	Facilities
King Room - Non Smoking Room Type: Double Room Size: 27 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Shower, Private bathroom General Air conditioning, Safe, Heating Media & Technology Satellite channels, Cable channels, Telephone Living Area Sitting area, Desk
Twin Room - Non Smoking Room Type: Twin Room Size: 27 m² 2 Twin bed(s) Bed	Food & Drink Minibar Bathroom Shower, Private bathroom General Air conditioning, Safe, Heating Media & Technology Satellite channels, Cable channels, Telephone Living Area Sitting area, Desk
Queen Room - Non Smoking Room Type: Double Room Size: 27 m² 1 Queen bed(s) Bed	Food & Drink Minibar Bathroom Shower, Private bathroom General Air conditioning, Safe, Heating Media & Technology Satellite channels, Cable channels, Telephone Living Area Sitting area, Desk

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Hotel Ciudad de Ponferrada, Ascend Hotel Collection | Hotel in Ponferrada

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