RedLevel at Gran Meliá Palacio de Isora - Adults Only | Hotel in Alcalá

| 8.3 (272 Reviews) |   Pet Friendly  8 Bathrooms  23 Guests
Alcala Hotel | RedLevel at Gran Meliá Palacio de Isora - Adults Only

Hotel in Alcala, Alcalá

This adults-only oceanfront complex offers outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts. Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business center. There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 16 years old or older.

RedLevel at Gran Meliá Palacio de Isora - Adults Only is located in Alcalá.

This 90 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Beach, Balcony/Terrace, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 272 reviews with the average score of 8.3 . Coming to Alcalá and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 90 Bedrooms Hotel if you want to learn more about this place in Alcalá. These details are authentic, as they are provided by our partner, booking.com.

This RedLevel at Gran Meliá Palacio de Isora - Adults Only in Alcalá is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “RedLevel at Gran Meliá Palacio de Isora - Adults Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Guest Services
Entertainment
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Wine/Champagne
  • Fruit
  • Special diet meals (on request)
Parking
  • Private Parking
  • Parking on site
  • Free parking
  • Parking
  • Accessible parking
  • Parking garage
  • Electric vehicle charging station
Activities
  • Beach
  • Evening entertainment
  • Themed dinners
  • Windsurfing
  • Hiking
  • Spa facilities
  • Personal trainer
  • Canoeing
  • Happy hour
  • Public Bath
  • Diving
  • Private beach area
  • Tennis equipment
  • Beachfront
  • Fishing
  • Cycling
  • Live music/Performance
  • Hot tub/Jacuzzi
  • Massage
  • Locker rooms
  • Spa lounge/Relaxation area
  • Massage chair
  • Aerobics
  • Archery
  • Sauna
  • Live sports events (broadcast)
General
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Adults only
  • Pet friendly
  • Safe
  • Air conditioning
  • Soundproof rooms
Guest Services
  • Pet bowls
  • 24-hour front desk
  • Baggage storage
  • Valet parking
  • Meeting/Banquet facilities
  • Business center
  • Ironing service
  • Tour desk
  • Concierge
  • Room service
  • Daily housekeeping
  • Laundry
  • Airport shuttle (additional charge)
  • Fax/Photocopying
  • Airport shuttle
  • Car rental
  • Currency exchange
  • Private check-in/out
  • Hair/Beauty salon
  • Suit press
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Sun deck
  • Garden
Security/Safety
  • Smoke alarms
  • Key access
  • 24-hour security
  • Fire extinguishers
  • Key card access
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18 and the maximum age for check-in is 18
Pet Policy
Pets are allowed upon request and charges may apply.

Please note that guests must present the credit card used to make the reservation on arrival, please note that all guests at this hotel must be 16 years old or older, guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. the package includes all 7 restaurants, please note the published rates for stays on 24 december and 31 december include a mandatory fee for the buffet gala dinner held on those evenings at the pangea restaurant, please note, when booking more than 9 rooms, different policies and additional supplements may apply, pets are allowed, 80€ per dog/day with a maximum of 2 per room.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.22
Location:
9.15
Staff:
9.38
Facilities:
9.21
Comfort:
9.49
Cleanliness:
9.49
Aoife
May 4, 2026 07:00:00 AM
Review Score:   6
Ireland
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Redlevel Villa with Private Pool
Room Type: Villa
Room Size: 400 m2
1 King bed(s) Bed
Redlevel Villa with Private Pool

Food & Drink

Fruit, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Guest bathroom, Slippers, Shower, Bathrobe, Conditioner, Shampoo, Spa tub, Private bathroom, Toilet paper, Toothbrush, Hairdryer, Body soap, Towels, Shower cap, Bidet, Toilet, Bathtub, Additional bathroom, Free toiletries

General

Smoke Alarm, Laptop safe, Safe, Tile/Marble floor, Trash cans, Iron, Private entrance, Air conditioning, Key card access, Ironing facilities, Fire extinguisher

Media & Technology

Flat-screen TV, Satellite channels, Telephone, iPod dock

Living Area

Sofa, Desk, Sitting area, Dining area

Bedroom

Wardrobe or closet, Walk-in closet, Linens

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Outdoors

Outdoor dining area, Terrace, Outdoor furniture, Private pool

View

Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Access to private pool, Free newspapers and magazines in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services
RedLevel Junior Suite Large Terrace and Hot Tub
Room Type: Double
Room Size: 93 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Private bathroom, Toilet paper, Bidet, Shower, Bathrobe, Toilet, Hairdryer, Toothbrush, Conditioner, Towels, Bathtub, Shampoo, Body soap, Free toiletries, Slippers

General

Smoke Alarm, Laptop safe, Safe, Tile/Marble floor, Trash cans, Iron, Air conditioning, Key card access, Ironing facilities

Media & Technology

Flat-screen TV, Satellite channels, Telephone, iPod dock

Activities

Hot tub

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

Outdoors

Terrace, Outdoor furniture

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Access to private pool, Free newspapers and magazines in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services
Red Level Junior Suite Front Ocean View with Whirlpool
Room Type: Double
Room Size: 54 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Private bathroom, Toilet paper, Bidet, Shower, Bathrobe, Toilet, Hairdryer, Toothbrush, Conditioner, Towels, Bathtub, Shampoo, Body soap, Free toiletries, Slippers

General

Smoke Alarm, Laptop safe, Safe, Tile/Marble floor, Trash cans, Iron, Air conditioning, Key card access, Ironing facilities

Media & Technology

Flat-screen TV, Satellite channels, Telephone, iPod dock

Activities

Hot tub

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Access to private pool, Free newspapers and magazines in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services
Red Level Junior Suite Ocean Partial View with Whirlpool
Room Type: Double
Room Size: 54 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Private bathroom, Toilet paper, Bidet, Shower, Bathrobe, Toilet, Hairdryer, Toothbrush, Conditioner, Towels, Bathtub, Shampoo, Body soap, Free toiletries, Slippers

General

Smoke Alarm, Laptop safe, Safe, Tile/Marble floor, Trash cans, Iron, Air conditioning, Key card access, Ironing facilities

Media & Technology

Flat-screen TV, Satellite channels, Telephone, iPod dock

Activities

Hot tub

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Access to private pool, Free newspapers and magazines in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services
Red Level Junior Suite Front Ocean View
Room Type: Double
Room Size: 54 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Private bathroom, Toilet paper, Bidet, Shower, Bathrobe, Toilet, Hairdryer, Toothbrush, Conditioner, Towels, Bathtub, Shampoo, Body soap, Free toiletries, Slippers

General

Smoke Alarm, Laptop safe, Safe, Tile/Marble floor, Trash cans, Iron, Air conditioning, Key card access, Ironing facilities

Media & Technology

Flat-screen TV, Satellite channels, Telephone, iPod dock

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels
Red Level Junior Suite Ocean Partial View
Room Type: Double
Room Size: 54 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Private bathroom, Toilet paper, Bidet, Shower, Bathrobe, Toilet, Hairdryer, Toothbrush, Conditioner, Towels, Bathtub, Shampoo, Body soap, Free toiletries, Slippers

General

Smoke Alarm, Laptop safe, Safe, Tile/Marble floor, Trash cans, Iron, Air conditioning, Key card access, Ironing facilities

Media & Technology

Flat-screen TV, Satellite channels, Telephone, iPod dock

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Access to private pool, Free newspapers and magazines in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services
Red Level Master Suite Ocean View with Terrace Bathtub
Room Type: Suite
Room Size: 85 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Private bathroom, Toilet paper, Bidet, Shower, Bathrobe, Toilet, Hairdryer, Toothbrush, Conditioner, Towels, Guest bathroom, Bathtub, Shampoo, Additional bathroom, Body soap, Free toiletries, Slippers

General

Smoke Alarm, Laptop safe, Safe, Tile/Marble floor, Trash cans, Iron, Air conditioning, Key card access, Ironing facilities

Media & Technology

Flat-screen TV, Satellite channels, Telephone, iPod dock

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels
Red Level Junior Suite
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Private bathroom, Toilet paper, Bidet, Shower, Bathrobe, Toilet, Hairdryer, Toothbrush, Conditioner, Towels, Bathtub, Shampoo, Body soap, Free toiletries, Slippers

General

Smoke Alarm, Laptop safe, Safe, Tile/Marble floor, Trash cans, Iron, Air conditioning, Key card access, Ironing facilities

Media & Technology

Flat-screen TV, Satellite channels, Telephone, iPod dock

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels

FAQ's

Is this Alcala hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alcala hotel?

Check-in time for Alcala hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alcala hotel have a swimming pool?

No, this Alcala hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alcala hotel?

Best-rates for the Alcala hotel starts from $1,108 per night with includes Oceanfront, Business Services, Restaurant, Entertainment, Hot Tub, Wheelchair Accessible, Guest Services, Laundry, Private Beach, Balcony/Terrace, Transportation/Shuttle, EV Charge Station, Sports/Activities, Spa, Internet, Air Conditioner, Parking, Pet Friendly, Designated Smoking Area, Ocean View, Accessibility, Security/Safety, Wellness Facilities, View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alcala hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alcala hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alcala hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alcala hotel?

Based on the information reported by the owner or manager, the Alcala hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alcala hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD1,108
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