Sercotel Ayala | Hotel in Bilbao

| 8.8 (3928 Reviews) |   Pet Friendly  5 Bathrooms  11 Guests
Bilbao City Centre Hotel | Sercotel Ayala

Hotel in Bilbao City Centre, Bilbao

Conveniently set in the Bilbao City Center district of Bilbao, Sercotel Ayala is located 886 feet from Campos Eliseos Theater, 0.6 mi from Arriaga Theater and 0.9 mi from Funicular de Artxanda. The accommodations provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and mini-bar. The property is 0.6 mi from Guggenheim Museum Bilbao, 1 mi from Euskalduna Conference Center and Concert Hall and 0.9 mi from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 8.1 mi from the accommodations.

Sercotel Ayala is located in Bilbao.

This 60 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Guest Services, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 3928 reviews with the average score of 8.8 . Coming to Bilbao and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 60 Bedrooms Hotel if you want to learn more about this place in Bilbao. These details are authentic, as they are provided by our partner, booking.com.

This Sercotel Ayala in Bilbao is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sercotel Ayala”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Fireplace/Heating
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Parking garage
  • Parking
General
  • Pet friendly
  • Non-smoking rooms
  • Smoke-free property
  • Safe
  • Wifi in all areas
  • Soundproof rooms
  • Heating
  • Facilities for disabled guests
  • Elevator
  • Air conditioning
Guest Services
  • Vending machine (drinks)
  • Pet basket
  • Concierge
  • Baggage storage
  • Daily housekeeping
  • Laundry
  • Vending machine (snacks)
  • Meeting/Banquet facilities
  • Pet bowls
  • Ironing service
  • Dry cleaning
  • Express check-in/out
  • Fax/Photocopying
  • Tour desk
  • 24-hour front desk
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Security alarm
  • Fire extinguishers
  • Key access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.

When booking more than 4 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.5
Location:
9.64
Staff:
9.35
Facilities:
8.84
Comfort:
9.3
Cleanliness:
9.27
linli
Jan 22, 2026 08:00:00 AM
Review Score:   10
China
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Everyday they clean up very well,put my clothes or makeup in order
Negative: No
Summary: Excellent
See All Reviews

Room Arrangement

Room Info Facilities
Basic Double Room
Room Type: Double
Room Size: 14 m2
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Towels, Free toiletries, Hairdryer, Bidet, Shampoo, Toilet, Body soap, Toothbrush, Shower, Private bathroom, Toilet paper

General

Smoke Alarm, Hardwood or parquet floors, Trash cans, Key card access, Safe, Iron, Soundproof, Heating, Air conditioning

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Socket near the bed, Non-feather pillow

View

Quiet street view, Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Standard Double Room
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Minibar

Bathroom

Towels, Free toiletries, Hairdryer, Bathtub or shower, Bidet, Shampoo, Toilet, Body soap, Bathtub, Toothbrush, Shower, Private bathroom, Toilet paper, Walk-in shower

General

Smoke Alarm, Hardwood or parquet floors, Trash cans, Key card access, Safe, Iron, Soundproof, Heating, Air conditioning

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Roll-in shower, Accessible by elevator, Emergency cord in bathroom, Shower chair, Toilet with grab rails, Lower sink, Raised toilet, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Socket near the bed, Non-feather pillow

View

Quiet street view, Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Towels, Free toiletries, Hairdryer, Bathtub or shower, Bidet, Shampoo, Toilet, Body soap, Bathtub, Toothbrush, Shower, Private bathroom, Toilet paper

General

Smoke Alarm, Hardwood or parquet floors, Trash cans, Key card access, Safe, Iron, Soundproof, Heating, Air conditioning

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa, Sitting area

View

Quiet street view, View

Kitchen

Coffee machine, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Socket near the bed, Sofa bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Superior Triple Room
Room Type: Triple
Room Size: 31 m2
1 Full bed(s) Bed
1 Sofa bed Bed
Superior Triple Room

Food & Drink

Minibar, Tea/Coffee maker

General

Smoke Alarm, Hardwood or parquet floors, Trash cans, Key card access, Safe, Iron, Soundproof, Heating, Air conditioning

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV

Bathroom

Towels, Free toiletries, Hairdryer, Bathtub or shower, Bidet, Shampoo, Toilet, Body soap, Toothbrush, Private bathroom, Toilet paper

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa

View

Quiet street view, View

Kitchen

Coffee machine, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Socket near the bed, Sofa bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Double or Twin Room
Room Type: Twin/Double
Room Size: 21 m2
2 Twin bed(s) Bed
Double or Twin Room

Food & Drink

Minibar

Bathroom

Towels, Free toiletries, Hairdryer, Bathtub or shower, Bidet, Shampoo, Toilet, Body soap, Toothbrush, Shower, Private bathroom, Toilet paper

General

Smoke Alarm, Hardwood or parquet floors, Trash cans, Key card access, Safe, Iron, Soundproof, Heating, Air conditioning

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

Quiet street view, Inner courtyard view, View

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD177
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