Terasu Riviera Maya Hotel & Spa, en Xcaret | Hotel in Playa del Carmen

9.0 (277 Reviews) |  5 Bathrooms  14 Guests
Xcaret Hotel | Terasu Riviera Maya Hotel & Spa, en Xcaret

Hotel in Xcaret, Playa del Carmen

Terasu Riviera Maya Hotel & Spa, en Xcaret features free bikes, outdoor swimming pool, a garden and restaurant in Playa del Carmen. The property is around 4.7 miles from Playa del Carmen Maritime Terminal, 4.7 miles from ADO International Bus Station and 6.3 miles from Church of Guadalupe. The hotel also provides free WiFi as well as a paid airport shuttle service. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a microwave, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Guest rooms include a closet. Guests at Terasu Riviera Maya Hotel & Spa, en Xcaret will be able to enjoy activities in and around Playa del Carmen, like cycling. Xel Ha is 25 miles from the accommodation, while Cenote Dos Ojos is 29 miles away. Cozumel International Airport is 17 miles from the property.

Terasu Riviera Maya Hotel & Spa, en Xcaret is located in Playa del Carmen.

This 9 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Restaurant, Guest Services, and several others. This is a good star rated property and has over 277 reviews with the average score of 9 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 9 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Terasu Riviera Maya Hotel & Spa, en Xcaret in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Terasu Riviera Maya Hotel & Spa, en Xcaret”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Guest Services
Child Friendly
Hot Tub
Internet

Facility Overview

Breakfast
  • Restaurant
Parking
  • Free parking
  • Parking
  • Street parking
Activities
  • Spa
  • Hot tub/Jacuzzi
  • Cycling
  • Spa facilities
  • Spa lounge/Relaxation area
  • Massage
  • Spa/Wellness packages
  • Yoga classes
General
  • Non-smoking rooms
  • Air conditioning
  • Family rooms
  • Wifi in all areas
  • Safe
Guest Services
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Concierge
  • Private check-in/out
  • Express check-in/out
  • Daily housekeeping
  • Tour desk
  • Baggage storage
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Garden
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • CCTV outside property
  • Fire extinguishers
  • CCTV in common areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Beach chairs/Loungers
  • Heated pool
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please note that the restaurant is open from 06:00 until 22:00 daily.this property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.

License number: 008-007-007653/2026

Reviews

Value for money:
8.94
Location:
8.45
Staff:
9.63
Facilities:
9.16
Comfort:
9.34
Cleanliness:
9.39
Wang
Mar 6, 2026 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Queen Room
Room Type: Double
Room Size: 27 m2
1 Queen bed(s) Bed
Deluxe Queen Room

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Toilet paper, Shampoo, Hairdryer, Body soap, Free toiletries, Shower, Towels, Conditioner

General

Ironing facilities, Iron, Smoke Alarm, Trash cans, Air conditioning, Safe, Mosquito net, Private entrance

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Kitchenette, Microwave, Coffee machine

Outdoors

Balcony

Living Area

Desk

View

Garden view, Pool view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed
Standard King Room
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Toilet paper, Shampoo, Hairdryer, Body soap, Free toiletries, Shower, Towels, Conditioner

General

Ironing facilities, Iron, Smoke Alarm, Trash cans, Air conditioning, Safe, Mosquito net, Private entrance

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Kitchenette, Microwave, Coffee machine

Outdoors

Balcony

Living Area

Desk

View

Garden view, Pool view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed
Deluxe King Room
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Toilet paper, Shampoo, Hairdryer, Body soap, Free toiletries, Shower, Towels, Conditioner

General

Ironing facilities, Iron, Smoke Alarm, Trash cans, Air conditioning, Safe, Mosquito net, Private entrance

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Kitchenette, Microwave, Coffee machine

Outdoors

Balcony

Living Area

Desk

View

Garden view, Pool view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Socket near the bed
Standard Double Suite
Room Type: Suite
Room Size: 62 m2
1 Queen bed(s) Bed
1 Sofa bed Bed
Standard Double Suite

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Toilet paper, Shampoo, Hairdryer, Body soap, Free toiletries, Shower, Towels, Conditioner

General

Ironing facilities, Iron, Smoke Alarm, Trash cans, Air conditioning, Safe, Mosquito net, Private entrance

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Kitchenette, Microwave, Coffee machine

Outdoors

Balcony, Outdoor dining area

Living Area

Sitting area, Desk, Sofa

View

Garden view, Pool view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room amenities

Non-feather pillow, Socket near the bed, Sofa bed

Pool and Spa

Pool towels
Deluxe King Suite
Room Type: Suite
Room Size: 46 m2
1 King bed(s) Bed
1 Sofa bed Bed
Deluxe King Suite

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Toilet paper, Shampoo, Hairdryer, Body soap, Free toiletries, Shower, Towels, Conditioner

General

Ironing facilities, Iron, Smoke Alarm, Trash cans, Air conditioning, Safe, Mosquito net, Private entrance

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Kitchenette, Microwave, Coffee machine

Outdoors

Balcony

Living Area

Sitting area, Desk, Sofa

View

Garden view, Pool view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room amenities

Non-feather pillow, Socket near the bed, Sofa bed

Pool and Spa

Pool towels

FAQ's

Is this Xcaret hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xcaret hotel?

Check-in time for Xcaret hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xcaret hotel have a swimming pool?

Yes, this Xcaret hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xcaret hotel?

Best-rates for the Xcaret hotel starts from $182 per night with includes Pool, View, Ocean View, Transportation/Shuttle, Security/Safety, Internet, Oceanfront, Sports/Activities, Wellness Facilities, Spa, Parking, Balcony/Terrace, Child Friendly, Air Conditioner, Restaurant, Guest Services, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xcaret hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xcaret hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xcaret hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xcaret hotel?

Based on the information reported by the owner or manager, the Xcaret hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xcaret hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD182
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